MasterOfThings Privacy Policy

 

We will not make your collected data available to other parties without your consent.

 

Information collected:

The following types of information are collected on the MasterOfThings platform web site and on the production systems:

To provide you with access to the testing and to production systems, basic registration data (name, email address and password) is stored.

We may store additional data that you voluntarily provide, for example, as part of user profiles, user projects, production system user data, information requests and support requests.

To provide commercial services to you, we store basic corporate information (company name, address, contacts for invoicing).

As part of our services, our production systems store data that you provide from your machine-to-machine devices, IT systems or through your users.

The information is used to diagnose technical problems reported by you or discovered by our engineering that are associated with your user name. It is also used to estimate the total number of user visiting various pages. This helps us in improving our user experience.

Basic registration data

Basic registration data is used for allowing you to sign on to our services. It may also be used to send you information on our products and services.

If you would like to remove your basic registration data from our systems, please contact us. Note that after removal of the data, you will not be able to use parts of our service requiring this data for sign-on.

Information provided as part of information or support requests will be stored in our customer relationship management or ticketing system.

Corporate and invoicing information

For being able to provide access for you on our systems, we store elementary corporate information such as name, web site and contact data. In addition, for providing commercial services, we store invoicing information.

If you choose to terminate our services, you may request deletion of your corporate and invoicing information by contacting us.

Access of data by our engineering partner

We may use an engineering partner for providing parts of our customer service. Our engineering partner is bound by an NDA to keeping all data confidential and follows our security processes. If you request technical support from us, we assume your consent that both us and our engineering partner may see your data. You can delete and edit data stored in your tenant at any time by yourself.

Protect your passwords

Finally, please pick strong passwords for protecting your data and establish a password policy in your enterprise. We cannot claim responsibility for data that is lost due to weak passwords.

 

Contact Us

If you have questions about our Privacy Policy, please contact us

SpimeSenseLabs

info@SpimeSenseLabs.com

44 Ahmed Mohamed Ibrahim st.

Abass EL Aqad ,

Nasr City,

Cairo, Egypt